Reference

Clear Privacy Choices for Your Account

Q: How can I access or correct my data?

Email privacy@w0rd.club or use account support with the email linked to your account. We may ask for verification before sharing records or changing profile, contact or wallet-related details.

Open your account knowing that your wallet activity, UPI, Paytm, PhonePe and Google Pay touchpoints, plus lobby choices such as Turbo Blackjack or Holi Festival, are covered by…

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How Your Data Stays Under Policy

w0rd Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how w0rd handles the data connected with your account, wallet, device, login sessions, payment checks and support conversations. We collect only the details needed to create and protect your account, process UPI, Paytm, PhonePe or Google Pay activity, confirm requests, maintain

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records required by law and keep the lobby safe from misuse. Where access or eligibility is discussed, it depends on local law and is available where local law permits. We may share limited data with payment partners, identity checks, technical service providers and advisers when needed
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for these purposes. We do not sell your data. If a law, court order or valid authority request applies, we may retain or disclose records as required, while keeping the request tied to the smallest practical data set.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

POLICY CONTACTS

Reach Us About Your Privacy

Privacy requests should reach the right team without sending you through unrelated steps. Use the email linked to your account whenever possible, because it helps us match the request to the correct record and avoid sending data to the wrong person. If you cannot access that email, contact support from the account area and we will ask for verification before changing, exporting or deleting any data.

Team online

Privacy email

Write to [email protected] from the email linked to your account. Include the request type, the mobile number on file if you added one, and whether it concerns cookies, payments or profile details.

Account help

Open a support ticket from your account area if you need a privacy request tied to a live wallet issue, login change or payment reference from UPI, Paytm, PhonePe or Google Pay.

Security mailbox

Send a security message if you see an unknown login, changed payment detail or profile edit you did not make. We may pause sensitive account actions while we confirm the request with you.

ACCOUNT HANDLING

What We Do With Your Data

Our privacy process is built around clear collection, limited sharing and account-level verification.

Account data

We collect the details needed to create your account, confirm age under local law, protect login sessions and keep wallet records tied to you. We do not ask for extra documents unless a check requires them.

Cookie use

Cookies keep you signed in, remember language settings and help us find broken pages. You can clear cookies in your browser; some account actions may ask you to sign in again after clearing them.

Payment records

For UPI, Paytm, PhonePe and Google Pay activity, we share only the fields needed to process, settle, refund or verify a transaction. Full bank credentials are not stored in your account profile.

Security checks

We watch for unusual logins, repeated failed passwords and wallet changes from a new device. If a risk flag appears, we may pause account changes while support confirms the request with you.

Retention window

We keep account and payment records for the time needed for legal duties, tax records, dispute handling, fraud prevention and account safety. When those reasons end, we delete or anonymise data.

Your changes

You can ask us to correct profile details, update contact data, export account records or delete data where the law allows. We may verify identity before acting on a privacy request.

Privacy Questions Before You Join

These answers explain how the Privacy Policy works when you create an account, use payments, manage cookies or ask for a change to your records. They are written for India account holders and cover the data points we commonly handle, including profile details, wallet references, device signals and support messages. For a request tied to your account, use the contact path above.

It covers profile details, contact data, login records, device signals, cookies, support messages, wallet activity and payment references linked to UPI, Paytm, PhonePe or Google Pay when they connect to your account.

No. We use account data for account setup, payments, security, support, record keeping and legal duties. Limited data may be shared with service providers only when needed for those purposes.

Email [email protected] or use account support with the email linked to your account. We may ask for verification before sharing records or changing profile, contact or wallet-related details.

Payment records help us confirm deposits, withdrawals, refunds, disputes, tax records and fraud checks. They also help match UPI, Paytm, PhonePe and Google Pay references to the correct account.

Yes, you can ask for deletion where the law allows. Some records may stay for legal, accounting, dispute or security reasons, and we will explain what remains if that applies.

Cookies support sign-in, language choices, session safety and page performance. You can clear them in your browser, but some account actions may require a fresh login after cookies are removed.

Our privacy team and account support handle these requests together. We route payment, cookie, profile and security matters to the right team, then reply through the contact linked to your account.

Clear Privacy Choices for Your Account

Reach Us About Your Privacy

Privacy email

Account help

Security mailbox

What We Do With Your Data

Account data

Cookie use

Payment records

Security checks

Retention window

Your changes

Privacy Questions Before You Join

01 What data does this Privacy Policy cover?

02 Does w0rd sell my account data?

03 How can I access or correct my data?

04 Why do you keep payment records?

05 Can I ask for account data deletion?

06 How do cookies affect my privacy?

07 Who handles privacy requests from my account?

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